JBL: People always ask, "do you know the finishes?" And sometimes it's important that we do, because you need to tell a story a certain way. On big matches you don't need to know the finish.We really want raw emotions, so most of the time we choose not to know any of the finishes. We had no idea – it was a complete shock.
Cole: I was preparing my call like there was going to be another kick-out by The Undertaker. But then it didn't happen … If you saw the pictures of the fans, there were people crying, there were people in shock … He's slowing down. He's getting older. You saw the battle against Punk last year, and the matches against Hunter and Shawn took a lot out of him.
JBL: People are upset about this, and rightful so. But that's what happens in life. In the case of our business, that's what you're supposed to do. On the way out, you're supposed to go out doing a favor for somebody. And that's what he did, and that to me showed more class and dignity than the 21 victories. Undertaker was a groomsman at my wedding … it's the end of the Streak, and that's really, to me, a sad moment.